Busung Ko

Busung Ko is a Design Engineer at Cleveland & Co, specialising in user-centred product design, AI-native systems, and digital experience strategy. He works at the intersection of design, technology, and business operations, helping to develop innovative solutions that make advanced technology practical, accessible, and valuable for teams across the firm.

At Cleveland & Co, Busung plays a key role in designing the firm’s AI-native internal platform, working closely with lawyers, marketers, sales professionals, and operational teams to create intuitive systems that improve efficiency and decision-making. Before joining Cleveland & Co, Busung built a strong foundation in product design, developing complex digital products across a range of industries. His expertise spans user experience research, interaction design, information architecture, accessibility, visual communication, and brand-led product development.

Busung holds an MSc in Human-Computer Interaction Design from City St George’s, University of London. He has a particular interest in the evolving role of agentic AI and how emerging technologies can be integrated into organisations in ways that enhance productivity, collaboration, and user experience while remaining human-centred and practical.

Known for his analytical mindset and structured approach to problem-solving, Busung takes time to fully understand complex challenges before developing solutions. This methodology enables him to design systems that are scalable, sustainable, and closely aligned with user needs and business objectives. His ability to bridge the gap between technical innovation and user adoption makes him a valuable contributor to Cleveland & Co’s continued investment in technology and operational excellence.

Outside of work, Busung enjoys travelling, film photography, and cooking, drawing inspiration from creativity, culture, and new experiences that continue to inform his approach to design and innovation.