Vicki McEwan

Vicki has in excess of 15 years’ financial services experience working in various back office roles, including working within the mergers and acquisitions team of Credit Suisse for 7 years.

Coupled with over 6 years’ experience in senior operational roles within SME environments – Vicki has a broad array of transferrable skills and experience in both multi-national companies and SME’s which allow her to utilise her strong organisational, interpersonal and problem-solving skills to achieve favourable outcomes.

Expertise

As Cleveland & Co’s Operations Manager, Vicki’s role will involve oversight of the day-to-day activities within the business, such as:

  • Oversight of SRA compliance and insurance
  • Assistance with client proposals, securing quotes and client care
  • Financial management: company finances, billings, invoicing and debtor management
  • Assisting with managing and monitoring the company budget
  • Maintenance, review and improvement of back office processes and procedures
  • Lead on administrative processes, such as: recruitment agency liaison, hiring process management and on-boarding of new employees, managing employee benefits and the company pension scheme
  • Managing company PR, marketing, social media, website and collation of award submissions
  • Management oversight of the opening of new offices
  • Support staff management
  • Maintenance and protection of company intellectual property

Experience

Vicki has worked in a multitude of roles in her career – giving her the opportunity to touch on the operational elements of various business areas and gaining experience in:

  • Operational management and strategy
  • Financial management, budgeting, analytics & performance management
  • Leadership and mentoring
  • Project and Change management
  • Supplier and Client relationship management

Contact Details

Email: vmcewan@cleveland-co.com
Mobile: +44 751 9645 650
Linkedin: Vicki McEwan

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